By accessing and using this website, you agree to be bound by the terms and conditions set out in this notice. If you do not wish to be bound by these terms and conditions, then you may not access, display, use, download, copy or distribute any of the content of this website. www.viawaxstudio.com enables buyers to shop for candles and decor items online.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery Charges notice for further information. 

General Disclaimer

You agree to access and use this site entirely at your own risk. Please read the Exclusion of Liability clauses below.

Via Wax is responsible for adhering to the Consumer Protection Act 68 of 2008 (“CPA”) with the sale of any products from the site. Similarly, Via Wax is responsible for adhering to articles 43(5) and 43(6) of the Electronic Communication and Transactions Act in terms of payment systems and security.

However, neither Via Wax nor any of its representatives will be held responsible for any loss or accountability of any kind that arises from the use of (or inability to use) this site, its services or content.

Furthermore, Via Wax provides no guarantee, implied or otherwise, that the content or technology attached to this website is free of errors or omissions. Nor is there any guarantee whatsoever that service will be 100% uninterrupted or faultless. We encourage you to report any possible malfunctions and errors by emailing us at via.waxinfo@gmail.com

It is your responsibility, before accepting these Ts & Cs, to determine whether the service available through this website satisfies your individual needs and is compatible with your hardware or software. Information, ideas and opinions expressed on this website should not be regarded as professional advice, or as Via Wax official stance.

We encourage you to obtain professional advice before taking any action on the strength of information, ideas or opinions expressed on  this site.

Applicable Law

This website is owned and operated within the Republic of South Africa. Therefore, these terms and conditions are governed by the laws of the Republic of South Africa, and the user consents to the jurisdiction of the Cape Town High Court in the event of any dispute. Each and every section of these terms and conditions must be read as individual and separable from the rest of the terms and conditions. Should any court or qualified authority find that any of the terms are invalid or unenforceable, the remainder of the terms and conditions will remain standing, despite invalidity or unenforceability of an individual term.

Your use of the Website

You agree that your use of this website is for lawful purposes only. You agree that you will not use this website for any unlawful purpose, including committing a criminal offence, gaining unauthorised access to other computer systems, or transmitting unlawful material.


We respect the privacy of all visitors to this site.

Via Wax has to take all reasonable steps to protect your personal information. For the ends of this clause, “”personal information”” is defined according to the details in the Promotion of Access to Information Act, number 2 of 2000 (PAIA).

Via Wax is entitled to gather, store, compile and share any information gleaned from you, subject to the following conditions:

Via Wax may not make any of your personal details public unless you have agreed to it, or unless it is required for the purposes of any judicial process.

Via Wax may compile, use and share any information that has no bearing on any particular individual, and Via Wax owns and reserves the right to non-personal statistical information gathered and compiled by Via Wax.

You acknowledge that certain personal information (such as your full name, delivery address, email address and contact details) may be passed on to the courier company to ensure delivery of the products you have bought.

Correction of Personal Information; On written request to us you can view your personal information and correct it if necessary.

Limitation; We are not responsible for and give no warranties or make any representations in respect of the privacy policies or practices of linked or any third party websites.

Alteration to the Policy; We reserve the right to alter this policy at any time. You will be responsible for reviewing any such changes each time you access our website and your continued use of our website after changes have been posted online, constitutes your acceptance of this policy as modified by the posted changes.

Enquiries; If you have any questions or concerns arising from this policy or the way in which we are handling your personal information, please contact us at via.waxinfo@gmail.com

Intellectual Property Rights and Copyright

All intellectual property rights (including use of trade marks) shall be solely owned by Via Wax. You are permitted only to use material on this website as expressly authorised by Via Wax or our licensors. Any unauthorised use of material on this website is strictly prohibited.

All content, trademarks and data on this website, including but not limited to software, databases, text, graphics, icons, links, private information, designs and agreements, are the property of or under licence of Via Wax. As such they are protected by local and international legislation and agreements.

External Links and Advertising

Wherever this website provides links to other websites, this should not be construed as constituting any relationship or endorsement of the linked third party, and reliance on all information provided by the external link is done so at your own risk.

Wherever third party advertising or promotional material is displayed on this website, this should not be construed as Via Wax endorsing or creating any relationship between Via Wax and that third party. Reliance on any such material is entirely at your own risk. No person, business or website may be linked to any page on this site without prior written permission from Via Wax. Such permission can be obtained by sending an email to via.waxinfo@gmail.com

Accuracy of info

While every effort is made to ensure that the information provided on this website is current and accurate, you should not assume that this is always the case, and should consult other sources before making any decision to act on this information.


The prices shown are subject to modification at any time. Prices may also vary due to a special offer. Prices are shown in ZAR (South African rands), local taxes and/or VAT /and/or tariffs may apply.

All prices on www.viawaxstudio.com are final. There are no additional charges with the exception of delivery fees (if applicable), taxes and duties imposed by certain countries on imported goods.

Errors in Purchase Price or Delivery Price

Via Wax makes every reasonable attempt to display purchase prices and delivery costs accurately. If, however, the product is offered at an erroneous price (or an incorrect delivery cost is displayed), Via Wax will not be obliged to supply products at the incorrect price/delivery fee.

Via Wax will only be liable to return payment already made by you in the case you choose to cancel the sale once you have been made aware of the correct price/delivery fee.

Acceptable payment methods through PayFast are as follows:

- Credit or Debit Card, including: Mastercard and Visa.

- Bank transfer (direct EFT)

- SnapScan

Paying by credit card

We accept payments made by Visa and MasterCard credit and debit cards, as well as EFT. When you place an order, the transaction details are presented to the bank for authorisation of the payment amount.

If authorisation is not obtained, the order is cancelled. If authorisation is obtained, payment is usually immediate. You guarantee that you are fully authorised to use the credit card for payment of your order and that there are sufficient funds in this credit card account to cover the costs of any transactions you complete on this website.

Paying by EFT

In the EFT process, be sure to use your order number as payment references. Note you have 24 hours to pay once you’ve placed an order. We’ll start processing the order once your bank forwards your payment to us, but depending on the bank it can take up to 3 days.